Privacy Policy

African Crew Greetings

Last updated: May 30, 2026

African Crew Greetings ("we", "us", "our") operates the website africancrewgreetings.com. We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

If you have any questions, please contact us at info@africancrewgreetings.com.

1. Information We Collect

When you place an order or contact us, we collect:

  • Your name and email address

  • Billing address and payment information — processed securely via Shopify Payments / Stripe / PayPal. We do not store your full card details.

  • Personalization details you submit for your video (e.g. recipient name, occasion, custom message)

  • Any communications you send us via email or contact forms


When you visit our website, we automatically collect:

  • IP address and approximate location

  • Browser type, device type, and operating system

  • Pages visited and time spent on pages

  • Cookie data and similar tracking information (see Section 5)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your order and deliver your personalized video greeting

  • Send you order confirmations, delivery notifications, and support responses

  • Improve our website and customer experience based on usage analytics

  • Prevent fraud and ensure platform security

  • Comply with legal obligations such as tax records

  • Send you promotional emails if you have opted in — you may unsubscribe at any time

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We share your data only with trusted service providers who help us operate our business:

  • Shopify — our e-commerce platform

  • Stripe / PayPal — secure payment processing

  • Google Analytics and Microsoft Clarity — anonymized website analytics

  • Google Ads — advertising and conversion tracking

  • Email service providers — for transactional and marketing emails


We may also disclose your information if required by law or to protect the rights, property, or safety of African Crew Greetings or our customers.

4. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. By using our Service, you consent to such transfers. For customers in the EU or EEA, we implement appropriate safeguards where required by applicable law, such as Standard Contractual Clauses.

5. Cookies

We use cookies and similar technologies to improve your experience and analyze site traffic. Types of cookies we use:

  • Essential cookies — required for the website to function (e.g. shopping cart, checkout)

  • Analytics cookies — to understand how visitors interact with our site (Google Analytics, Microsoft Clarity)

  • Advertising cookies — to measure ad performance and enable retargeting (Google Ads)


You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Retention

We retain your personal data for as long as necessary to fulfill your orders, comply with legal obligations (e.g. tax records for up to 7 years), and resolve any disputes.

You may request deletion of your data at any time by contacting us at info@africancrewgreetings.com. We will process your request within 30 days.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of Access — request a copy of the personal data we hold about you

  • Right to Rectification — request correction of inaccurate or incomplete data

  • Right to Erasure — request deletion of your personal data

  • Right to Restriction — request that we limit how we use your data

  • Right to Data Portability — receive your data in a structured, machine-readable format

  • Right to Object — object to processing for direct marketing purposes

  • Right to Withdraw Consent — withdraw consent at any time where processing is based on consent


To exercise any of these rights, contact us at info@africancrewgreetings.com. We will respond within 30 days. EU/EEA customers may also lodge a complaint with their local data protection authority.

8. Children's Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child under 16, please contact us immediately and we will delete it.

9. Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. Payment information is encrypted and processed through PCI-DSS compliant processors. No method of transmission over the internet is 100% secure, however we take all reasonable steps to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new effective date. Your continued use of our Service after any changes constitutes your acceptance of the updated policy.

11. Contact

If you have any questions or concerns about this Privacy Policy, please contact us:


African Crew Greetings

Email: info@africancrewgreetings.com

Website: africancrewgreetings.com