Terms of Service

African Crew Greetings

Last updated: April 04, 2026

Please read these Terms of Service carefully before using the website africancrewgreetings.com or placing any order with African Crew Greetings ("we", "us", "our").

By accessing or using our website, or by placing an order, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree with any part of these Terms, you must not use our Service.

1. About Us

African Crew Greetings is an online business offering personalized video greeting services. Our videos are produced by performers and artists based in Africa and delivered digitally to customers worldwide. We operate through the Shopify e-commerce platform.

Contact: info@africancrewgreetings.com

2. Use of Our Service

You agree to use our website and Service only for lawful purposes and in accordance with these Terms. You must not:


  • Use the Service for any illegal or unauthorized purpose

  • Submit false, inaccurate, or misleading information when placing an order

  • Attempt to gain unauthorized access to any part of our website or systems

  • Use our content, videos, or intellectual property without prior written permission

  • Resell, redistribute, or commercially exploit any video produced by us without our express written consent

  • Use automated tools, bots, or scrapers to access or collect data from our website

  • Interfere with or disrupt the integrity or performance of our website or Service


We reserve the right to refuse service, cancel orders, or terminate access to any user who violates these Terms, at our sole discretion.

3. Orders & Payments

By placing an order, you confirm that you are at least 18 years of age and are authorized to use the payment method provided.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time, including in cases of pricing errors, product unavailability, or suspected fraud.

Prices are displayed in USD unless otherwise stated and are subject to change without notice. Payment is due at the time of placing your order. We accept major credit cards, PayPal, and other payment methods listed at checkout.

You agree to provide accurate billing and contact information. Non-delivery caused by incorrect information provided at checkout is your responsibility.

4. Custom & Personalized Content

Our service creates personalized video greetings based on the information you provide. By submitting personalization details, you:


  • Confirm that you have the right to use any names, messages, or content you submit

  • Confirm that your order does not violate any third party's rights or applicable laws

  • Grant us a limited license to use the information you provide solely for the purpose of producing your video


We reserve the right to refuse to produce any video that we determine, at our sole discretion, to be offensive, defamatory, illegal, or in violation of these Terms.

5. Intellectual Property

All content on our website — including text, images, graphics, videos, logos, and brand elements — is the property of African Crew Greetings or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

The personalized video greeting delivered to you is licensed for personal use only. You may share it freely for personal, non-commercial purposes. You may not:


  • Sell, license, or commercially exploit the video

  • Modify, alter, or create derivative works from the video without our permission

  • Claim ownership of the video or use it in a way that implies endorsement by African Crew Greetings


Our crew members' performances, likenesses, and artistic works remain the intellectual property of African Crew Greetings and/or the respective artists.

6. User Comments & Reviews

If you submit reviews, feedback, or comments, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content in connection with our business. You confirm that any content you submit is accurate and does not violate any third party's rights.

We reserve the right to remove any content we deem inappropriate or in violation of these Terms without notice.

7. Privacy

Your use of our Service is governed by our Privacy Policy, which describes how we collect, use, and share your personal information. By using our Service, you agree to the terms of our Privacy Policy, incorporated herein by reference.

8. Disclaimer of Warranties

Our Service is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that our website will be available at all times, error-free, or free from viruses or other harmful components. We reserve the right to modify, suspend, or discontinue any part of our Service at any time without notice.

9. Limitation of Liability

To the maximum extent permitted by applicable law, African Crew Greetings shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use our Service.

Our total liability to you for any claim arising from your order or use of our Service shall not exceed the amount paid by you for the specific order giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless African Crew Greetings, its owners, officers, agents, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of your use of our Service, your violation of these Terms, or your violation of any third party's rights.

11. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience only. We have no control over the content or practices of third-party sites and accept no responsibility or liability for them. Accessing third-party sites is at your own risk.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

For customers located in the European Union, you may also bring disputes before your local courts or use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

We encourage you to contact us first at info@africancrewgreetings.com to resolve any dispute informally before taking legal action.

13. Changes to These Terms

We reserve the right to update these Terms at any time. We will notify you of material changes by updating the effective date at the top of this document. Your continued use of our Service after any changes constitutes your acceptance of the updated Terms.

14. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy, constitute the entire agreement between you and African Crew Greetings regarding your use of our Service and supersede all prior agreements or understandings.

15. Contact

If you have any questions about these Terms, please contact us:


African Crew Greetings

Email: info@africancrewgreetings.com

Website: africancrewgreetings.com